Dear partners,
Due to the migration of ETAG’s email system to a new server on 17 September, there may be disruptions in sending emails to ETAG addresses after the migration. All ETAG employees will have limited access to their emails from 12:00 on 17 September until approximately the afternoon of 18 September. Our email services will be gradually restored thereafter.
If you need to contact us during the migration period, we recommend reaching us by phone (all ETAG employees’ phone numbers are available on the Contacts page of our website) or agreeing in advance with your ETAG contact person on the most suitable communication channels for this period.
If, when sending an email to an address ending with @etag.ee, you receive an automatic reply stating that the account could not be found and the message could not be delivered, your email has not reached us. This situation may occur if your Outlook cache still contains an outdated email address for an ETAG employee, and your program continues to attempt delivery to the old server.
To resolve the issue, please re-enter the full email address manually in the recipient field and resend your message, or delete the outdated contact information from your Outlook cache.